Free Shipping with VELORA
We offer free standard shipping on eligible VELORA orders to the destinations available at checkout. There are no additional standard shipping charges when Free Shipping is displayed at checkout.
Delivery Times
Estimated delivery time is typically 6–14 business days after your order has been processed.
Delivery times are estimates and may vary depending on your destination, local carrier operations, customs procedures, public holidays, or other circumstances outside our control.
Order Processing
Once your order has been placed, it will be prepared for shipment. When tracking information becomes available, you will receive a shipping confirmation email with your tracking details.
International Orders
We ship to selected international destinations. The countries currently available for delivery can be viewed directly at checkout.
International orders may be subject to customs procedures, import taxes, duties, or other local charges depending on the destination country. Where such charges are not collected at checkout, they may be the responsibility of the recipient.
Tracking Your Order
Once your order has shipped and tracking is available, we will send the tracking information to the email address used when placing your order.
Incorrect Address
Please check your delivery information carefully before completing your purchase. If you notice an error after placing an order, contact us as soon as possible. We cannot guarantee that an address can be changed after fulfillment has begun.
Questions About Your Delivery?
If you have questions about an order or delivery, please contact us through our Contact Us page. Please include your order number so we can assist you more efficiently.
VELORA — Wellness for every part of you.